iHealthHome Updates & Status

All Systems Operational

Care Navigation System (CNS) Operational
Caregiver 2Go (C2G) Operational
CareManager 2Go (CM2G) Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CNS Major Release (4.0.0.0412) Apr 12, 2026 12:00-14:00 PDT

We will be doing a major system update on Sunday April 12, 2026.

The upgrade will be done around Noon Pacific Time and you will see changes immediately.

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A new mobile app is available and must be downloaded.
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Our iHH development team has been hard at work over the last year upgrading the core code for our software. This update powers a new mobile app, improves the look and feel of the system, improves speed, and enables some advanced new functionality.

Key changes you will experience from Sunday 4/12 are:

A New Mobile App must be downloaded – the current Care Manager 2 Go app will be sunsetted on April 12th so as to prevent any loss of data or functionality in the change over. Please download the new app called: "Care Navigation System" in the app stores.
Android: https://play.google.com/store/apps/details?id=com.ihealthhome.carenavigationsystem
iOS: https://apps.apple.com/us/app/care-navigation-system/id6748703398

Some new features in the new mobile app that we hope you will enjoy are:
-Bio and Face ID to login
-Larger fonts and sharper UI

-Referral forms are now multi-instance referral forms and give you the ability to have versioning
-Brand New subforms for Hospital, ER and MD visits available upon request – please email support@ihealthhome.com and indicate what form you would like to add to have these subforms added to
-Improved photo upload
-Improved home care scheduling capabilities
-Improved visual look of Administrative pages
-Administrative capabilities to make it easier to keep track of number billed users for the Company
-A Kanban style lead pipeline for new referrals make it easier keep track of the status of potential new customers in process. A basic version is included for all customers and can be viewed on the Referral grid by pushing the toggle button in the right corner. An enhanced version is available that allows for customizations and multiple customer types. Please email support@ihealthhome.com for a demo and pricing.

There are many other smaller changes that you will notice that we hope will enhance your experience using iHealthHome.

Posted on Apr 06, 2026 - 16:17 PDT
Apr 11, 2026

No incidents reported today.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.